Privacy Policy

Welcome to Evently (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how Evently collects, uses, shares, and safeguards information when you use our mobile application (“App”) and related services such as event browsing, ticket purchasing, venue booking, chat, social interactions, rewards, analytics, and notifications (collectively “Services”).

This Policy forms part of our Terms of Service and applies to all users, hosts, venue managers, and event participants using Evently.

Your Acknowledgment

By downloading or using Evently, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue using the App and Services.

Personal Information We Collect

We collect the following categories of information to provide you a secure, personalized, and functional experience.

Categories of Personal Information

Category	Examples	Source
Identity Information	Full name, profile photo, date of birth (optional), gender (optional)	Provided by you during registration or editing profile
Contact Information	Email, phone number	Directly from you during signup or login
Account Information	User ID, login details, authentication tokens	Automatically generated when you create an account
Event Interaction Data	Bookings, ticket purchases, event attendance, QR scans, chat messages	Provided by you and automatically tracked in the app
Payment Information	Billing address, payment confirmations, transaction receipts (processed by Stripe/Klarna/Supabase)	Shared securely from payment providers — we do not store card details
Location Data	City, country, approximate area (not real-time GPS)	Automatically based on app use or with permission
Device Identifiers	Device ID, OS, IP address, device model, App version	Automatically through app SDKs and analytics tools

How We Use Your Information

• Manage account registration, authentication, and profile customization
• Enable event browsing, ticket booking, QR access, and venue interactions
• Process secure payments through third-party payment gateways
• Provide host/attendee chat, messaging, and customer support
• Send transactional updates, booking reminders, and push notifications
• Improve app performance, stability, and security
• Prevent fraud, monitor abuse, and ensure safe experiences
• Comply with legal obligations and resolve disputes

Data Retention

We retain your data for as long as your account is active or as required for legal, tax, or security purposes. You may request account deletion at any time.

Sharing Your Data

We do not sell your personal data. We only share it when necessary:

• Payment Providers: Stripe/Klarna for payment processing
• Hosting & Database: Supabase and AWS secure servers
• Analytics & Crash Reporting: Firebase, Expo, Sentry
• Legal Compliance: Courts, authorities, fraud prevention

Children’s Privacy

Evently is not intended for children under 16. We do not knowingly collect data from minors.

Your Privacy Rights

• Right to access, correct, or delete your account
• Right to withdraw consent and disable data tracking
• Right to request data portability
• Right to contact us with any concerns

Security Measures

We apply encrypted databases, SSL/TLS protocols, secure authentication, and access control. While we take strong precautions, no system is 100% secure.

International Transfers

Your data may be stored in secure servers in the EU, US, or other regions, depending on hosting partners.

Updates to This Policy

We may update this policy when necessary. Changes will be posted with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Email: support@eventlyapp.co

Last Updated: November 27, 2025